Shipping Policies
Shipping Policy
Order Processing:
- All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates:
- We offer flat rate shipping of $20 for all domestic orders.
- Free shipping on orders over $50.
Shipping Time:
- Domestic: 3-5 business days.
Shipping Confirmation and Order Tracking:
- You will receive a shipping confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes:
- Destinado, LLC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages:
- Destinado, LLC is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
- Please save all packaging materials and damaged goods before filing a claim.
Returns and Refunds:
- Please refer to our Return Policy for detailed information on how to return your item.
Contact Us:
- If you have any questions about our Shipping Policy, please contact us at [Your Contact Information].